Sr. Service Technician, Plainview - NY

Lucid Motors is a company leading the future in luxury electric and mobility. The Sr. Service Technician position requires an experienced professional who will diagnose, maintain, and repair Battery Electric Vehicles (BEVs) while demonstrating a passion for sustainable transportation.

Responsibilities

• Confidently repair electro-mechanical issues and perform diagnostics
• Train and assist Associate Service Technicians and Service Technicians with HV systems, electrical vehicle powertrains, repair procedures, etc
• Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
• Ability to problem-solve both Technical and Process-flow issues. SME (Subject Matter Expert) in at least 1-2 major repair categories
• Follow correct repair order documentation procedures, i.e. The Three C's
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed
• Other duties as assigned

Skills

• 4+ years of experience as a Service Technician or Diagnosis Technician
• ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS) - (Required)
• Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains
• Experience in luxury automobile repair environments
• Customer facing experience exhibiting excellent written and verbal communication skills
• Proficient in Microsoft Office as well as learn proprietary DMS software
• Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire
• ASE Certified Master Technician

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Disability insurance
• Vacation
• 401k

Company Overview

• Lucid Motors is an automotive company that specializes in electric cars. It was founded in 2007, and is headquartered in Newark, California, USA, with a workforce of 1001-5000 employees. Its website is http://lucidmotors.com.

Company H1B Sponsorship

• Lucid Motors has a track record of offering H1B sponsorships, with 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.