Seeking an experienced Field Service Technician to perform diagnostics, maintenance, and repairs on high-power EV charging systems. This role combines hands-on technical work with customer interaction and requires extensive travel.

Key Role Details

Position Type: Full-time, Travel
Industry: Electric Vehicle Infrastructure
Location: Newark, NJ
Department: Service Operations

Key Responsibilities

Execute diagnostic, maintenance, and repair work on charging systems
Perform commissioning and periodic maintenance interventions
Work independently and collaboratively to maximize repair efficiency
Document repairs thoroughly and consistently
Provide feedback to remote service and development teams
Coordinate service interventions within the assigned territory

Requirements

2+ years of support role in the EV charging industry or related fields, such as solar, battery energy storage systems, etc.
Experience as an electrician in the low-voltage range (up to 1,000V)
Basic software and diagnostic skills
Proficiency in MS Office (Windows, Excel, Word)
Strong customer service orientation
Professional communication abilities
Experience working under time pressure
Ability to manage urgent customer escalations
Ability to lift 75lbs (components and units)
Capable of repeated ladder climbing
Able to stand/walk for extended periods
Valid driver's license
Valid passport
Flexibility for overtime work
Willingness for domestic and international travel
Available for flexible hours

Benefits

Medical Benefits with cost assistance.
Vision
Dental
Life Insurance paid by the employer
Disability
Flexible Spending Accounts (FSA/HSA)
PTO (minimum 16 days)
Company holidays
Company vehicle provided
401k with employer match

Qualifications

2+ years of support role in the EV charging industry or related fields, such as solar, battery energy storage systems, etc
Experience as an electrician in the low-voltage range (up to 1,000V)
Basic software and diagnostic skills
Proficiency in MS Office (Windows, Excel, Word)
Strong customer service orientation
Professional communication abilities
Experience working under time pressure
Ability to manage urgent customer escalations
Ability to lift 75lbs (components and units)
Capable of repeated ladder climbing
Able to stand/walk for extended periods
Valid driver's license
Valid passport
Flexibility for overtime work
Willingness for domestic and international travel
Available for flexible hours

Benefits

Benefits
Medical Benefits with cost assistance
Vision
Dental
Life Insurance paid by the employer
Disability
Flexible Spending Accounts (FSA/HSA)
PTO (minimum 16 days)
Company holidays
Company vehicle provided
401k with employer match

Responsibilities

Seeking an experienced Field Service Technician to perform diagnostics, maintenance, and repairs on high-power EV charging systems
This role combines hands-on technical work with customer interaction and requires extensive travel
Position Type: Full-time, Travel
Execute diagnostic, maintenance, and repair work on charging systems
Perform commissioning and periodic maintenance interventions
Work independently and collaboratively to maximize repair efficiency
Document repairs thoroughly and consistently
Provide feedback to remote service and development teams
Coordinate service interventions within the assigned territory

Field Service Technician - EV Charging

Job Type